Data Deletion Requests
How to Request Deletion of Your Data
We are committed to respecting your privacy and providing you with control over your personal information. If you wish to request the deletion of your data from our records, please follow the steps outlined below:

1. Contact Us:
Send an email to cs.vietnam@yrnet.com with the subject line "Data Deletion Request." Please use the email address associated with your account or provide sufficient information for us to locate your data.
2. Include Necessary Information:
In your email, clearly state that you are requesting the deletion of your personal data. Include your full name, username (if applicable), and any other relevant details that will help us verify your identity and locate your data in our systems.
3. Verification Process:
To protect your privacy and ensure the security of your data, we may need to verify your identity before processing the deletion request. This may involve asking you to provide additional information or confirming certain details.
4. Confirmation of Deletion:
Once your identity is verified, we will proceed with the deletion of your data from our records. We will send you a confirmation email once the deletion process is complete.

Exceptions to Deletion Requests
Please note that certain data may be exempt from deletion if it is necessary for legal compliance, the detection of security incidents, protecting against fraudulent or illegal activity, or for other legitimate business purposes.