Thank you for visiting website operated by Botanical Cosmetic Co., Ltd. We respect and are committed to protecting your private information. Please read the privacy policy below to better understand the commitments we make to respect and protect the interests of the visitor.

The Privacy Policy explains how we receive, use and (in certain circumstances) disclose your personal information. The policy will also explain the steps we take to protect the privacy of our customers. Finally, the privacy policy explains your right to choose to collect, use and disclose your personal information.

Protecting your personal data and building your trust is a very important issue for us. Therefore, we will use your name and other information relating to you in accordance with the content of the privacy policy. We only collect the necessary information related to the purchase transaction.

We will keep the customer's information for the time required by law or for any purpose. You can access the web and the browser without having to provide personal details. At that time, you are anonymous and we can not know who you are unless you sign in to your account.


a. Collect personal information

We will collect a lot of different information when you want to order on the site.

We collect, store and process your information for the purchase process, for subsequent notices, and for providing the service. We do not limit personal information: title, name, gender, date of birth, email, address, shipping address, telephone and fax numbers, payment details, bank account details.

We will use the information you have provided to process your order, provide the services and information requested through the website and upon your request. We may transfer the name and address to a third party for delivery to you (eg courier or vendor).

Online payments will be handled by our international dealer network. You only provide us or your agent or website with accurate, non-confusing information and shall notify us of any changes.

Your order details are kept by us but for security reasons we are not publicly accessible. However, you can access the information by logging into the account on the site. Here, you'll see your order details, received products and sent products, and email, bank and newsletters that you set up for long-term tracking. You are committed to the privacy of your personal data and are not permitted to disclose to third parties. We do not bear any responsibility for misuse of passwords if this is not our fault.

Third party and link

We may transfer your information to other companies in the group. We may transfer your information to agents and subcontractors within the framework of the privacy policy. For example: We will ask third parties for delivery, payment, data analysis, marketing, and customer service support. We may exchange information with third parties for the purposes of fraud prevention and credit risk reduction. As part of this Privacy Policy, we do not sell or share your personal data to third parties without prior consent unless this is necessary for the terms of our privacy policy or for us. is required to do so in accordance with the law.

YVES ROCHER and third-party vendors, including Google, may use Google Analytics cookies or third-party cookies (such as DoubleClick) to obtain information, optimize and serve the purpose of advertising. Based on past user's site visits.


b. Use Cookie

A cookie is a small text file that can identify the unique login name from your computer to our server when you visit certain pages on the site and will be saved by your internet browser onto your hard drive. your computer. Cookies are used to identify IP addresses, saving time. We use cookies for your convenience (for example, remember the username when you want to change the shopping cart again without re-entering your email address) and do not require any information. about you (e.g., advertising goals). Your browser may be set up without cookies, but this will limit your use of the site. Please accept our commitment that cookies do not include any personal details and are safe from viruses.

This browser uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are computer-generated text files to help the website analyze users on the site. Information gathered from cookies will be transmitted to and saved by Google on servers in the United States. Google will use this information to evaluate how your site is used, to report on site activities for site operators and to provide other services related to internet activities and usage. Internet. Google may also transfer this information to third parties as required by law or third parties process information on behalf of Google. Google will not associate your IP address with any other data that Google holds. You may refuse to use cookies by selecting the appropriate settings on your browser, but note that this will prevent you from using the functionality of the site. By using this website, you agree to have Google process your data in the manner and for the purposes set out above.


c. Security

We take appropriate technical and security measures to prevent unauthorized or unlawful access or loss or destruction or damage to your information. When we crawl the site, we collect your personal details on secure servers. We advise you that you should not include payment details with anyone by email; we are not responsible for any losses you may incur in exchanging your information over the internet or e-mail.

You absolutely do not use any program, tool or other form of interference to the system or alter the data structure. It is strictly forbidden to distribute, disseminate or encourage any activity that interferes with, sabotage or otherwise infiltrates site system data. All violations will be deprived of all rights and will be prosecuted if necessary.

All transaction information will be kept confidential, but in case of legal requirements we will be required to provide this information to law enforcement.

The terms, conditions and contents of this website are governed by the laws of Vietnam and by the competent Vietnamese courts.


d. Customer benefits

You have the right to request access to your personal data, and have the right to request that we correct errors in your data at no charge. At any time you also have the right to request that we cease using your personal data for marketing purposes.


e. Data Deletion Requests

We are committed to respecting your privacy and providing you with control over your personal information. If you wish to request the deletion of your data from our records, please follow the steps outlined below:

- Contact Us:
Send an email to with the subject line "Data Deletion Request." Please use the email address associated with your account or provide sufficient information for us to locate your data.
-  Include Necessary Information:
In your email, clearly state that you are requesting the deletion of your personal data. Include your full name, username (if applicable), and any other relevant details that will help us verify your identity and locate your data in our systems.
-  Verification Process:
To protect your privacy and ensure the security of your data, we may need to verify your identity before processing the deletion request. This may involve asking you to provide additional information or confirming certain details.
- Confirmation of Deletion:
Once your identity is verified, we will proceed with the deletion of your data from our records. We will send you a confirmation email once the deletion process is complete.

- Exceptions to Deletion Requests:
Please note that certain data may be exempt from deletion if it is necessary for legal compliance, the detection of security incidents, protecting against fraudulent or illegal activity, or for other legitimate business purposes.