Information security policy
We will keep the customer's information for the time required by law or for any purpose. You can access the web and the browser without having to provide personal details. At that time, you are anonymous and we can not know who you are unless you sign in to your account.
a. Collect personal information
We will collect a lot of different information when you want to order on the site.
We collect, store and process your information for the purchase process, for subsequent notices, and for providing the service. We do not limit personal information: title, name, gender, date of birth, email, address, shipping address, telephone and fax numbers, payment details, bank account details.
We will use the information you have provided to process your order, provide the services and information requested through the website and upon your request. We may transfer the name and address to a third party for delivery to you (eg courier or vendor).
Online payments will be handled by our international dealer network. You only provide us or your agent or website with accurate, non-confusing information and shall notify us of any changes.
Your order details are kept by us but for security reasons we are not publicly accessible. However, you can access the information by logging into the account on the site. Here, you'll see your order details, received products and sent products, and email, bank and newsletters that you set up for long-term tracking. You are committed to the privacy of your personal data and are not permitted to disclose to third parties. We do not bear any responsibility for misuse of passwords if this is not our fault.
Third party and link
YVES ROCHER and third-party vendors, including Google, may use Google Analytics cookies or third-party cookies (such as DoubleClick) to obtain information, optimize and serve the purpose of advertising. Based on past user's site visits.
b. Use Cookie
We take appropriate technical and security measures to prevent unauthorized or unlawful access or loss or destruction or damage to your information. When we crawl the site, we collect your personal details on secure servers. We advise you that you should not include payment details with anyone by email; we are not responsible for any losses you may incur in exchanging your information over the internet or e-mail.
You absolutely do not use any program, tool or other form of interference to the system or alter the data structure. It is strictly forbidden to distribute, disseminate or encourage any activity that interferes with, sabotage or otherwise infiltrates site system data. All violations will be deprived of all rights and will be prosecuted if necessary.
All transaction information will be kept confidential, but in case of legal requirements we will be required to provide this information to law enforcement.
The terms, conditions and contents of this website are governed by the laws of Vietnam and by the competent Vietnamese courts.
d. Customer benefits
You have the right to request access to your personal data, and have the right to request that we correct errors in your data at no charge. At any time you also have the right to request that we cease using your personal data for marketing purposes.